Holy Family Hospital & Medical Research Centre
 
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Holy Family Hospital & Medical Research Centre
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Emergency Services
How To Reach Us
Location: Ground Floor
Tel No: 022-30610370 / 022-30610555

Thinking on our feet and taking the right calls can make the difference between life and death.

Our Emergency Department works quickly and efficiently under nerve-wracking circumstances while handling all types of cases, from minor to the most challenging. Using an all-hands-on-deck approach to saving lives and specialising in emergency treatment, we thus administer the best possible critical care to all our patients.

For cases that require special attention and depending on the specialty involved (surgery, paediatric, etc), a Resident Medical Officer (RMO) or the hospital's Intensivist may also be summoned. If necessary, the Intensivist may discuss with the Consultant on call.

Our Emergency team works together with maximum precision since patients coming to ER are acutely ill, anxious and require quick diagnosis and immediate treatment, unlike patients who attend the regular OPD. Hence our team of well qualified and dedicated doctors and nurses offer immediate treatment and where needed, resuscitation and stabilization, before the patient can be transferred to either the ICU or ward.

The Emergency Department is headed by a qualified specialist in emergency medicine. His team comprises the CMO (casualty medical officer) and trained nursing staff who are able to deliver quality care to patients. Specialists and intensivists form part of the extended team. The ER department treats critical patients as per the triage, providing prompt treatment. Saving life is our priority.

There are a total of eight beds, including two high dependency beds for critically ill patients, a treatment room and a room for minor surgery and plastering.

  1. After a patient is stabilised, physicians and consultants take a call on whether he / she needs to be admitted to the Intensive Care Unit (ICU) or the Wards.
  2. Not all critical care patients require to be admitted to the ICU. These cases may be admitted to our rooms and wards.If the patient prefers to be admitted to another hospital, relatives are required to sign a consent form stating that the patient has been discharged from our emergency care at his / her own risk.
  3. Patients who need to be admitted to the ICU but refuse to do so must sign a consent form stating that they have taken this decision at their own risk.

Medico-Legal Cases
Medico-legal cases that require admission to our hospital will not be discharged unless all the formalities are completed.

Sacraments
Should patients request The Sacrament of Anointing of the Sick while under emergency care, we will try to fulfil this wish.

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